Communication & Call Consent
This policy explains how IZO DIGITAL PRO SRL, doing business as IZO Software ("IZO Software," "we," "us," or "our"), communicates with people who submit their contact information through this website, and the consent you give when you do so.
1. What You Agree To
By submitting your contact information through our website forms and checking the consent box, you agree to be contacted by IZO Software regarding your inquiry, revenue assessment, and scheduling — by email, SMS (text message), and phone. Providing consent to receive SMS messages is optional and is not a condition of purchasing any goods or services.
2. Types of Messages We Send
Communications from IZO Software are related to your inquiry and our services. They may include:
- Responses to inquiries and assessment requests you submit
- Delivery of your revenue assessment and related follow-up
- Appointment and consultation confirmations
- Appointment and consultation reminders
- Operational notifications related to your inquiry or account
We do not send unrelated promotional messages to numbers collected through this website.
3. Message Frequency
Message frequency varies depending on your inquiry and interaction with us. Typically, you can expect a small number of messages related to your specific request — for example, a response to your inquiry, an assessment delivery, and any confirmations or reminders you initiate. Message and data rates may apply, depending on your mobile carrier and plan.
4. How to Opt Out
SMS: Reply STOP to any message to opt out of SMS at any time. After you reply STOP, you will receive one final confirmation message and no further texts. Reply HELP to any message for assistance.
Email: Use the unsubscribe option in any email, or contact us at [email protected].
Phone: Tell us during any call, or contact us at [email protected], and we will stop calling you.
5. Automated and AI-Assisted Communications
Some communications may be conducted using automated or AI-assisted systems. These systems may respond to inquiries submitted through this website, place or receive phone calls, send text messages, and assist with scheduling consultations. You may request a human follow-up, or opt out of AI-assisted communication entirely, at any time by telling us in any reply or by contacting us using the details below.
6. Call Recording
Phone calls conducted through our systems may be recorded, transcribed, or processed using automated technologies for scheduling, quality assurance, and system improvement, where permitted by applicable law. Where the law requires, you will be notified of recording at the start of a call.
7. Your Data
Mobile phone numbers and SMS consent data collected through this website will not be shared with third parties or affiliates for their marketing or promotional purposes. Your information is processed in accordance with our Privacy Policy, which describes what we collect, how we use it, how long we keep it, and the rights you have over it.
8. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
9. Contact
IZO DIGITAL PRO SRL, doing business as IZO Software
Sat Buza 122A, Com. Buza, 407115 Cluj County, Romania
Company Registration Number: 46234093 (Romania)
Email: [email protected]