Terms of Service
These Terms of Service ("Terms") govern your access to and use of this website and the services offered by IZO DIGITAL PRO SRL, doing business as IZO Software ("IZO Software," "we," "us," or "our"). By accessing this website or submitting information through it, you agree to these Terms. If you do not agree, please do not use the website.
1. About Us
IZO DIGITAL PRO SRL is a company registered in Romania (Company Registration Number: 46234093), operating under the brand name IZO Software. We provide AI-powered communication and automation systems designed to assist aesthetic clinics and med spas in managing patient inquiries, communication workflows, scheduling processes, and operational optimization.
2. Services
Our services include software and automation infrastructure that assists clinics with:
- Capturing and centralizing inbound inquiries across channels
- AI-assisted engagement and qualification of inquiries
- Routing qualified inquiries to booking or clinic staff
- Tracking and reporting on inquiry outcomes
Specific service scope, pricing, and terms for clinic clients are defined in a separate written agreement between IZO DIGITAL PRO SRL and the client. These website Terms do not by themselves create a service engagement.
3. Acceptable Use
You agree to use this website for lawful purposes only. You may not:
- Attempt to gain unauthorized access to our systems or data
- Disrupt or interfere with the operation of the website
- Misuse, scrape, or reproduce website content without authorization
- Submit false, misleading, or third-party information without authority to do so
4. Communications and Automated Systems
By submitting your contact information through this website with the required consent, you acknowledge and agree that we may contact you using email, SMS notifications, automated messaging systems, and AI-assisted phone calls for purposes related to your inquiry and our services. You may opt out of SMS communication at any time by replying STOP to any message, and you may opt out of other communications by contacting us. See our Communication & Call Consent policy and Privacy Policy for details.
5. No Guarantee of Results
We do not guarantee specific results, including but not limited to increases in revenue, patient acquisition, inquiry volume, or booking rates. Any examples, calculations, or scenarios presented on this website are illustrative only and do not constitute a promise or projection of performance. Results depend on factors specific to each clinic, many of which are outside our control.
6. Intellectual Property
All content on this website — including text, design, branding, and software — is the property of IZO DIGITAL PRO SRL or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, or create derivative works from this content without our prior written consent.
7. Third-Party Services and Links
This website and our services may reference or integrate with third-party platforms and services. We are not responsible for the content, policies, or practices of third parties.
8. Disclaimer of Warranties
This website and its content are provided "as is" and "as available," without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or secure.
9. Limitation of Liability
To the maximum extent permitted by applicable law, IZO DIGITAL PRO SRL and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, this website or our services. To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to this website or our services shall not exceed the amounts actually paid by you to us in the twelve (12) months preceding the event giving rise to the claim, or one hundred (100) USD if no such payments were made.
10. Indemnification
You agree to indemnify and hold harmless IZO DIGITAL PRO SRL and its officers, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or misuse of the website.
11. Governing Law
These Terms are governed by the laws of Romania, without regard to conflict-of-law principles, except where the mandatory consumer- or business-protection laws of your jurisdiction apply.
12. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
13. Contact
IZO DIGITAL PRO SRL, doing business as IZO Software
Sat Buza 122A, Com. Buza, 407115 Cluj County, Romania
Company Registration Number: 46234093 (Romania)
Email: [email protected]