Privacy Policy
This Privacy Policy describes how IZO DIGITAL PRO SRL, doing business as IZO Software ("IZO Software," "we," "us," or "our"), collects, uses, and protects personal information submitted through this website and through our communication systems. This website is directed at businesses — aesthetic clinics, med spas, and their owners and decision-makers — and the information we collect is business contact information.
1. Who We Are
IZO DIGITAL PRO SRL is a company registered in Romania (Company Registration Number: 46234093), operating under the brand name IZO Software. We provide AI-powered communication and revenue-infrastructure software for aesthetic clinics and med spas in the United States.
2. Information We Collect
When you submit a form on this website, request a revenue assessment, or otherwise contact us, we may collect:
- Full name
- Clinic or business name
- Email address
- Phone number
- Any information you choose to include in a message field
We also automatically collect limited technical data when you visit this website, including IP address, device type, browser type, pages visited, referral sources, and cookie and analytics data.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or revenue assessment request
- Schedule and manage assessment and consultation communications
- Provide information related to our services, your setup, or your account
- Send appointment- and inquiry-related confirmations and reminders
- Improve our website, services, and communication systems
- Comply with legal obligations
4. Legal Bases for Processing
Where the EU General Data Protection Regulation (GDPR) applies to our processing, we rely on the following legal bases: your consent (for the communications you opt in to when submitting a form) and our legitimate interest in responding to business inquiries directed at us and operating and improving our services. You may withdraw consent at any time. If you believe our processing of your personal data infringes applicable data-protection law, you also have the right to lodge a complaint with a supervisory authority — in Romania, the National Supervisory Authority for Personal Data Processing (ANSPDCP).
5. Communications and Consent
By submitting your contact information through our website and checking the consent box, you consent to receive communications from IZO Software by email, SMS (text message), and phone related to your inquiry, assessment scheduling, confirmations, and reminders. Consent to receive SMS messages is optional and is not a condition of purchasing any goods or services.
SMS opt-out: You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Message frequency varies based on your inquiry and interaction. Message and data rates may apply.
For full details on the communications we send, see our Communication & Call Consent policy.
6. AI-Assisted and Automated Communications
Some communications — including responses to inquiries submitted through this website — may be conducted using automated or AI-assisted systems. Phone calls conducted through our systems may be recorded, transcribed, or processed using automated technologies for scheduling, quality assurance, and system improvement, where permitted by applicable law. You may opt out of AI-assisted communication at any time by telling us in any reply, or by contacting us using the details below.
7. How We Share Information
We do not sell personal data. We do not share mobile phone numbers or SMS consent data with third parties or affiliates for their own marketing or promotional purposes. Your information may be processed by trusted third-party service providers acting on our behalf, such as:
- CRM and communication platforms used to manage inquiries and messaging
- Cloud hosting and infrastructure providers
- Analytics providers
These providers may access personal information only to perform services for us and are required to protect it.
8. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy — responding to and managing your inquiry, providing our services, and meeting legal obligations — after which it is deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent to communications at any time
To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law.
10. Cookies and Analytics
This website may use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies through your browser settings; disabling them may affect how the site functions.
11. Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our website and services are directed at businesses and are not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
14. Contact
IZO DIGITAL PRO SRL, doing business as IZO Software
Sat Buza 122A, Com. Buza, 407115 Cluj County, Romania
Company Registration Number: 46234093 (Romania)
Email: [email protected]